Privacy Policy

Effective: September 19, 2025

About Us

“We,” “us,” or “our” refers to Kanen Coffee, LLC, with its principal place of business at 2319 4th St, Berkeley, CA 94710-2401.

About This Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, mobile apps, and other online or offline services and experiences (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy.

If you have any questions, concerns, or complaints regarding this Policy, please contact us at service@kanencoffee.com.

1. Information We Collect

Personal Information You Provide

We collect personal information you provide directly to us, including:

  • Name, email address, mailing address, and phone number

  • Payment information for purchases (processed securely via third-party providers)

  • Information you provide in surveys, forms, feedback, promotions, contests, or other features of the Services

Information Automatically Collected

We may collect information automatically about your device and usage of our Services, including:

  • IP address, browser type, domain names, access times, and referring website addresses

  • Usage patterns to monitor trends and improve the Services

Cookies and Similar Technologies

We use cookies to personalize your experience and remember your preferences. You can accept or decline cookies via your browser settings. Declining cookies may affect your experience of some Services.

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our Services

  • Respond to inquiries and customer service requests

  • Send newsletters, updates, alerts, and promotional messages you may be interested in

  • Monitor trends, analyze usage, and improve the Services

  • Facilitate contests, sweepstakes, and promotions

  • Detect, prevent, and address fraud, illegal activity, or security risks

  • Fulfill contractual obligations, including billing and collections

3. How We Share Your Information

We may share your personal information:

  • With trusted service providers, vendors, and consultants who perform services on our behalf (e.g., marketing, analytics, payment processing)

  • During business transactions, such as mergers, acquisitions, or sale of assets

  • When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users

Third-Party Marketing:

We do not sell your personal information. If we share your information with third parties for marketing purposes, we will obtain your consent and provide the ability to opt out.

4. Your Rights under California Law (CCPA)

California residents have the following rights:

  • Right to Know: You may request disclosure of the categories of personal information we collect, use, and share.

  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, transaction completion, fraud prevention).

  • Right to Opt-Out: You may opt out of the sale or sharing of your personal information for marketing purposes.

To exercise these rights, contact us at service@kanencoffee.com or visit our website.

5. Children’s Privacy

We do not knowingly collect personal information from children under 13. Children must obtain parental consent to use our Services.

6. Data Retention

We retain personal information only as long as necessary for the purposes described or to comply with legal obligations. Factors considered include the nature of the information, purpose of collection, risk of harm, and applicable laws.

7. Security

We take reasonable measures to protect your personal information, including SSL encryption for online transactions. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

8. External Data Storage

We may store your data with third-party hosting providers under strict confidentiality agreements.

9. External Links

Our Services may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Privacy Policy

We may update this Policy periodically. Significant changes will be communicated via notice on our website or by email. Continued use of our Services constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:

Kanen Coffee, LLC

2319 4th St, Berkeley, CA 94710-2401

Email: service@kanencoffee.com

Phone: 510-859-4425

Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout/

Kanen Coffee

2319 4th St Berkeley CA US 94710-2401

service@kanencoffee.com

510-859-4425

http://eepurl.com/jnLGBQ

Messaging Terms & Conditions

Kanen Coffee | 2319 4th St Berkeley CA US 94710-2401

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Kanen Coffee. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Kanen Coffee. Kanen Coffee reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Kanen Coffee also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Kanen Coffee again, just sign up as you did the first time and Kanen Coffee will start sending messages to you again.

Info

For support regarding our services, email us at service@kanencoffee.com or, if supported, text "HELP" to 510-859-4425 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Kanen Coffee, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at service@kanencoffee.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our http://eepurl.com/jnLGBQ.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.